Works without internet

Your help when the internet isn’t.

A handbook, a map and tools that live on your phone, and an AI assistant you can add. Install while you’re online. Use it when you’re not.

Coming soon to iPhone and Android

Free to download. No account, no subscription.

The map with the route to Tulegatan 1 in Örebro, 531 m and 1 minute by car, and the grid company's fault-report number

The SOS signal sending, with the pattern lit and the Stop button

No account
No tracking
Questions and photos stay on your phone
Made in Sweden

All of it works offline.

Ask

Ask the way you talk.

Type your question and get answers from the handbook, even without coverage. With Plus with AI, the AI assistant answers in its own words and in your language, and understands a photo of a sign, a fuse box or an injury.

Answers from the handbook are free. The AI assistant is a local AI model on your phone. It is part of Plus with AI and needs iPhone 15 Pro or later, or Android with at least 6 GB of memory.

Answers without coverage
Tells you where the answer comes from
Photos and other languages Plus with AI

The Ask screen with a photo of a sign attached and the question what it means

Handbook

Advice written for when no help can be reached.

Over 460 articles on water, heat, power, fire and first aid, and also boats and water, growing food and animals, the outdoors and safety. Self-help step by step, including what a crisis forces you to do: find food, make a fire, fish, move or start a car.

The advice for getting through a crisis is free; the deeper chapters on outdoor life, growing food, vehicles and boats are part of Plus.

Step by step
Search offline
Clear about what not to do

The handbook with search, topics and articles about children in a crisis, payments and heat

Map

The way to shelter, water and care.

A map of all of Sweden and your position by GPS. Tap a shelter, water or a hospital to see the distance and direction.

With Plus: street addresses, directions on foot, by bike or by car, detailed maps, terrain and maps abroad.

GPS works offline
Distance and direction
Turn-by-turn directions Plus

The map with the route to Tulegatan 1 in Örebro, 531 m and 1 minute by car, the grid company's fault-report number and the Turns button

Preparedness

Know what you need at home.

A checklist calculated for your household: adults, children and pets, and how many days you want to be ready for.

Quantities calculated for you
Reminds you when water and batteries need replacing
Advice if something is missing

The checklist for two adults and a pet for one week, 33 percent done, with buy buttons for a powerbank and a solar charger

Answers

Answers you can trust, even offline.

Every answer shows where it comes from. Under the answer it says when to get care or raise the alarm, with a button for 112 when it matters.

From the handbookStep by step, built on advice from Swedish authorities and healthcare providers.
From the AI model’s knowledge Plus with AIWhen the handbook isn’t enough, the AI assistant answers from its own knowledge and labels the answer so you know the difference.
Never guessesWhen there is no reliable answer, the app says so plainly. In a crisis that is worth more than an answer that only sounds right.
In your language Plus with AIAsk in English, Arabic, Ukrainian or your own language. The answer comes in that language, translated from the Swedish handbook.

Answers can be read aloud, so your hands stay free.

The power has been out for two days and it’s getting cold at home. What do we do?

Never sleep with a stove or candles burning.

Gather the household in one room and close the doors to the rest.
Hang blankets over the windows and seal gaps around windows and doors.
Dress in layers, indoors too: wool closest to the body, a hat and gloves.

Source: WhenOffline handbook, translated by the AI, may be wrong

Get help: The municipality’s safe point (trygghetspunkt) can give you warmth and charging. If someone gets drowsy, confused or very cold: call 112 if you can, and see "Nedkylning (hypotermi)" (hypothermia).

112

Tools

Three tools for when it counts.

SOS signal
The light flashes SOS: three short, three long, three short. It can also flash your own text in Morse, like HELP or a name. Without a light, the screen flashes.
Compass
Direction and your position in latitude and longitude, with accuracy. Copy the coordinates with one tap. Works fully offline.
My crisis plan
Meeting places, people to reach, medicines and allergies. You pick the people from your phone’s Contacts. Everything stays on your phone.

And a little more

Encyclopedia Plus
Wikipedia, searchable offline.
A paper backup
Print a crisis handbook in case your phone runs out.
Reminder
If the app hasn’t been opened in three months you get a reminder, so maps and AI stay on your phone.
All at once
The introduction helps you download everything you need in one go.

Pricing

Free at its core. More when you want it.

Everything that helps you get through a crisis is free, on every phone. Plus gives you more map and more knowledge. Plus with AI gives you your own AI assistant on your phone. Everything is bought once.

Free
SEK 0 For everyone
- The crisis part of the handbook, over 330 articles: first aid, water, heat, power and fire
- Ask, with answers from the handbook
- The checklist, calculated for your household, with reminders
- SOS signal, compass and My crisis plan
- The map of Sweden with shelters, water and care
- Distance and direction
- A crisis handbook on paper
Plus
SEK 59 once
Everything in Free, and:
- The whole handbook, over 460 articles, with survival outdoors, outdoor life, growing food, vehicles, boats and crafts
- Street addresses
- Directions on foot, by bike and by car
- Detailed maps of all of Sweden
- Terrain and elevation
- Maps of the Nordics, Europe and the world
- The Wikipedia encyclopedia, offline
Plus with AI
SEK 99 once
Everything in Plus, and:
- The AI assistant, a local AI model on your phone
- Answers in its own words when the handbook isn’t enough
- Ask with a photo
- Ask in your own language
For iPhone 15 Pro or later and Android with at least 6 GB of memory.

If you have Plus you can add AI later. No subscription. Buy and download while you’re online; after that everything works without.

How to get started

1
Download the app
From the App Store or Google Play. The handbook and tools are included.
2
Follow the introduction
At the end it downloads the map of Sweden and shows Plus and Plus with AI if you want more. The download waits until you’re on wifi.
3
Done
Turn off wifi and mobile data. Everything still works.

Everything stays on your phone.

No login, no accounts, no tracking. The app only uses the internet when you download the AI package, maps or encyclopedia yourself.

Read the privacy policy

No account

You don’t give us a name, email or phone number.

No tracking

No analytics and no profile of you.

Local

Questions, photos, answers, your crisis plan and your location never leave your phone.

Read the privacy policy

More ways to have WhenOffline

The app is coming soon to iPhone and Android. Later, these are coming too.

Mac and Windows
The same help on your computer.
Coming soon
WhenOffline USB
A physical backup with more knowledge.
Coming soon

Questions and answers

Do I need the internet?

Only at the start, when you download the app and get the AI package and maps. The introduction waits for wifi for you. After that everything works without coverage.

Which phones work?

The handbook, the map and the tools work on every iPhone with iOS 18 and on Android 10 or later. The AI assistant is part of Plus with AI and is on iPhone 15 Pro or later and on Android phones with at least 6 GB of memory.

How much space does it take?

The handbook is small and included. The AI assistant is 3 or 5 GB on iPhone depending on the model, and 2.6 or 3.7 GB on Android depending on how much memory the phone has. Maps and encyclopedia are optional, and you see the size before you download.

What does it cost?

The app is free to download, with everything you need to get through a crisis: the handbook’s advice on first aid, water, heat, power and fire, the checklist, the map of Sweden with shelters and the tools. Plus, for SEK 59, adds the whole handbook with survival, outdoor life, growing food, vehicles and boats, street addresses, directions, detailed maps, maps abroad and the encyclopedia. Plus with AI, for SEK 99, also adds a local AI model on phones that can run it. Everything is bought once. No subscription.

Can I ask in other languages?

Yes, for example in English, Arabic or Ukrainian. The answer comes in the same language, translated from the Swedish handbook, and is labelled as such.

Does it replace 112 or 1177?

No. If you can reach them, call them. WhenOffline gives you advice when you can’t.

Where does the advice come from?

The handbook is based on information from Swedish authorities and healthcare providers. Every answer is labelled: from the handbook, from the AI model’s own knowledge, or I don’t know for sure.

If you can reach 112: always call first. WhenOffline is for when you can’t.

Install while you’re online.

Coming soon to iPhone and Android

Free to download. No account, no subscription.

Your help when the internet isn’t.

All of it works offline.

Ask the way you talk.

Advice written for when no help can be reached.

The way to shelter, water and care.

Know what you need at home.

Answers you can trust, even offline.

Three tools for when it counts.

SOS signal

Compass

My crisis plan

And a little more

Encyclopedia Plus

A paper backup

Reminder

All at once

Free at its core. More when you want it.

Free

Plus

Plus with AI

How to get started

Download the app

Follow the introduction

Done